This is the blog site on the New Way of Working by Arjan de Kok. I am a PhD on the subject the New Way of Working. The header shows the title of my dissertation research, from which a number of articles on this blog is taken.
I am an independent business and IT consultant, working in various organizations for over 20 years on business process improvements and the implementation of information systems. This is my company website.
I am married and have three children. I received my bachelor degree in Mechanical Engineering at the University of Applied Sciences Utrecht, and my bachelor degree of Business Administration at the University of Applied Sciences Amsterdam, followed by my Master of Business Administration degree at Liverpool University. In 2012, I started my doctoral research at the Department of Information and Computing Sciences of Utrecht University on the subject of the New Way of Working, which I completed beginning of 2018. I am a (guest) lecturer at Utrecht University for the modules ‘Organizations and ICT’ and ‘ICT Advisory’, and a tutor at the Open University for the module ‘Data Governance’.
I set up this blog to create more awareness for the changes that are going on in our work environment, and the effect these changes have on employees and organizations. Much of my research is based in the Netherlands, where the New Way of Working (Het Nieuwe Werken) is a well known phenomenon. Being a scientific researcher, my blog contains many references to scientific and practitioner literature, encouraging you, the reader, to delve deeper into the subject.
The list below contains an overview of my research and publications on the New Way of Working. Please use the contact page for a copy of any work of interest.
Kok, A. de, & Helms, R. W. (2012). The New Way of Working versus telework: Definition and positioning. Research paper on 148 literature sources. Center for Organization and Information, Utrecht University.
Kok, A. de, Bellefroid, B., & Helms, R. W. (2013). Knowledge Sharing and Channel Choice: Effects of the New Way of Working. Proceedings of the 14th European Conference on Knowledge Management, ECKM 2013.
Kok, A. de, Koops, J., & Helms, R. W. (2014). Assessing the New Way of Working: Bricks, Bytes and Behavior. Proceedings of the 18th Pacific Asia Conference on Information Systems, PACIS 2014.
Kok, A. de, Esten, R., & Helms, R. W. (2015). Knowledge Sharing in the New World of Work: Effects of the New Way of Working. Journal of Information Technology Services, KITS, 14(2), 315-335.
Kok, A. de, Lubbers, Y., & Helms, R. W. (2015). Mobility and Security in the New Way of Working: Employee Satisfaction in a Choose Your Own Device (CYOD) Environment. Proceedings of the 9th Mediterranean Conference on Information Systems, MCIS 2015.
Kok, A. de. (2016). The New Way of Working: Bricks, Bytes and Behavior. In: Lee, J. (Eds.). The Impact of ICT on Work. Springer Science & Business Media. 9-40.
Kok, A. de, Zwieten, J. van, & Helms, R.W. (2016). Attitude towards NWOW and Activity Based Working: Activity Patterns and Change Perspectives. Proceedings of the 17th European Conference on Knowledge Management, ECKM 2016.
Kok, A. de, Foorthuis, R. M., Thatcher, J. B., & Helms, R. W. (2017). The Effects of the New Way of Working and Information Security Policies on Employee Engagement and Organizational Performance. Submitted for journal publication.
Kok, A. de. (2018). The New Way of Working: An Empirical Assessment of Organizational and Technological Effects. Dissertation research. Utrecht University.